Emergency and critical care facilities may at times be overwhelmed by numbers of pets needing care.
Restricted usually means that the facility cannot care for any further patients at the time. This can change hourly as patients improve and are discharged.
Partially Restricted means that they may be able to manage patients with some categories of illness but not others. If an ICU is full, critical patients may need to be diverted to other facilities. For example, if a patient requires a ventilator to breathe – an ICU may only be able to manage one or two at any time. Sometimes a neurological service in an Emergency or Referral Centre may be overwhelmed and not able to accept patients that are paralyzed or partially paralyzed from a vertebral disc or injury and those specific patients may be directed to another facility able to diagnose and treat.
Similar to making the decision to go to a walk-in clinic because you have a problem that can’t wait for an appointment with your family doctor, Urgent Care Clinics are for pets that don’t need to go to the “hospital” (which would be like a 24 Hour Emergency Care Clinic), but do need immediate attention.
Some other things you may want to know about Emergency Care and Urgent Care:
Questions to ask regarding the Urgent Care Facility: